Terms & Conditions

Last updated: October 2025

Welcome to Assist IQ, operated by PCMG Consulting Services Ltd (“we”, “us”, “our”).

By accessing or using our website assistiq.co.uk and our services, you agree to these Terms & Conditions. Please read them carefully before using our site or engaging our services.


About AssistIQ

Assist IQ provides virtual assistant and business process support services.

Our goal is to help clients streamline operations, reduce costs, and improve productivity through managed virtual support and AI-enhanced workflows.


Use of the Website

You agree to use this site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site.

You must not attempt to interfere with or damage the website or its security features.


Service Agreements

All services provided by Assist IQ are subject to a written agreement or proposal outlining:

  • The scope of work

  • Fees and billing terms

  • Service levels and expectations

No formal client relationship is established until both parties confirm in writing.


Pricing and Payments

All prices are quoted in GBP (£) unless otherwise stated.

Payment terms are defined in each client agreement.

Late payments may incur interest or suspension of services at our discretion.


Confidentiality

Assist IQ treats all client data, communications, and business information as strictly confidential.

Our team operates under non-disclosure agreements (NDAs) and follows GDPR-compliant data-handling procedures.


Data Protection

We comply with the UK General Data Protection Regulation (UK GDPR).

For full details on how we collect and process personal information, please see our Privacy Policy.


Intellectual Property

All content on this website — including text, graphics, logos, and materials — is owned or licensed by PCMG Consulting Services Ltd.

Clients retain ownership of any data or materials they provide.


Limitation of Liability

Assist IQ provides its services with reasonable skill and care.

However, we are not liable for indirect, incidental, or consequential losses, including loss of profit, data, or business interruption.

Our total liability under any contract will not exceed the total fees paid for the relevant service.


Third-Party Tools & Links

We may link to or use third-party software (e.g., Google, Meta, HubSpot) to deliver parts of our service.

We are not responsible for the privacy or practices of those external sites.


Termination

Either party may terminate a service agreement by giving written notice, as defined in the specific agreement.

Outstanding invoices must be settled in full upon termination.


Changes to These Terms

We may update these Terms periodically. The “Last updated” date at the top of this page indicates when the latest changes were made.

Continued use of our site or services after updates constitutes acceptance of the new terms.


Contact Us

If you have any questions about these Terms & Conditions, please contact:

📧 hello@assistiq.co.uk

🏢 PCMG Consulting Services Ltd

5 St Murdochs Crescent, Arbroath, Angus, DD11 5DA, United Kingdom