For owner-run businesses with a team

Your business should move without you.

You’ve built something real. You’ve got a team. And it still all runs through you: the enquiries, the quotes, the chasing, the admin at 9pm because there’s nobody else.

We build and run the systems that take that off your desk, so the business keeps moving whether you’re on site, in a meeting, or away for a fortnight.

Tell us what is slowing you down

Free to ask. Real reply. Within a day.

Certified by Anthropic on Claude, the AI our systems run on. Wondering what Claude could actually do for your business? Start here.

First, the thing you are wondering

Nobody on your team loses their job. We take the admin off your people, not the people off your payroll. Your staff keep the work that needs a human and lose the part they hate. You approve things, and you never have to be technical.

This is the tech stack we deliver.

  • Claude

    Claude

  • OpenAI

    OpenAI

  • Make

    Make

  • Google

    Google

  • Notion

    Notion

  • Xero

    Xero

  • Granola

    Granola

  • Wispr Flow

    Wispr Flow

We’re not guessing.
We run businesses this way.

Anyone can promise you AI. We’d rather show you real businesses running on it today: a will-writing company our founder built, a well intervention firm that left paper behind, and a property business that does its own paperwork. Working systems, doing real jobs, checked by real people.

ScottishWill

ScottishWillCase study

The will-writing business that runs on it

Around 60% of people in Scotland don’t have a will. Not because they don’t care. Access is poor, the subject is hard, and there’s always a next week.

ScottishWill brings the whole thing into your living room. A guided journey gathers what’s needed, automations carry the admin, and no AI ever touches the legal document itself. One person runs what would otherwise take four.

HALO Intervention

HALO InterventionCase study

Paper-based to compliance-grade

An oil and gas well intervention firm, run on paper, brought into the 21st century. Processes designed around AI automation and augmentation, so man-hours drop and work gets completed properly.

The entire ISO 9001 management system was generated on the same principles. Automation baked in, not bolted on.

PCMG Property

PCMG PropertyCase study

Property that earns its name

Being a landlord across properties is paper-heavy and time-heavy. We built a fully automated system for expense management and zero-touch compliance: insurance chased, gas certificates chased, nothing waiting on someone to remember.

People say property is passive income. It only actually is once everything is automated and systemised.

ScottishWillHow we run our own business

We find real problems. Then we make the fix run itself.

Around 60% of people in Scotland don’t have a will. It’s an old problem: access is poor, the subject is one people avoid, and everyone knows they should but never gets round to it. ScottishWill was built to change that. The technology comes into your living room, and the whole thing gets handled from the comfort of home.

Here’s the nuance that matters. No AI ever writes the legal document. The document engine produces it precisely, the same way every time. The systems we built handle everything around it: a guided journey that gathers exactly what’s needed, and automations that carry out each client’s wishes without the manual load. Judgment stays with a person. The pile goes to the machines.

The result is a high-end product at a very reasonable price, and a business where one person carries the admin of four. Without the processes and pricing this makes possible, the business simply wouldn’t be viable. That’s the standard we build to, because we live on it.

“Straightforward with clear instructions. Your will is compiled by using your answers to relevant questions. Any possible issues are flagged to you so that you’re aware. I needed a small amendment and Ross had it done very quickly. Took me far too long to update my will but ScottishWill made it easy to do and I can now relax.”

Julie Rickards · Verified 5★ Trustpilot review

Tell us what is slowing you down

Free, no obligation, no sales script. A real person replies within one working day.

Services - For most businesses, it starts here.

For most established businesses, the first paid step is a day inside the operation. We watch how the work actually moves, speak with the people carrying it, and identify what is worth fixing. Everything else below follows only when the evidence earns it.

  • AI Operations Day: see the work before prescribing the fix. One working day inside your business, followed by a written Opportunity Map of the friction, the key-person risk, and the best one or two jobs to prove first. £750 per day. Go ahead with a qualifying pilot or build within 60 days and the full fee comes off the cost. How the Operations Day works.
  • Focused systems. Start with one job that keeps getting dropped or eating the week: enquiries, follow-up, documents, reporting or compliance. We build the working system and fit it around the tools you already use.
  • Business Operating System, BusinessOS. The tier product for an owner-led business ready to connect the whole operation. BusinessOS brings your workflows, knowledge, controls and AI employees into one managed operating layer. The full BusinessOS page.
  • Bespoke operations. For technical, compliance-heavy and oil and gas businesses, we build around the job: structured data, document intelligence, controlled workflows and knowledge systems your team can trust. We embed a forward-deployed engineer in your operation.

What changes - Leaner. Smarter. Faster.

Three words that need earning. Here is what they mean in practice.

  • Leaner. The admin comes off your desk. The chasing, the logging, the repeating, the 9pm catch-up: that gets handed over. Your team keep doing the work that actually needs them.
  • Smarter. One source of truth. Your knowledge sits in the system, not in your head or spread across three inboxes. The right answer is found in seconds, not reconstructed from memory.
  • Faster. Enquiries answered in minutes, not days. Quotes followed up on their own. New clients onboarded without waiting for someone to remember to send the next thing.

Start with a free enquiry

Not a discovery call. Not a pitch with a calendar link. Five questions about how your business actually runs, and it costs nothing. Ross reads every enquiry himself and replies within one working day with a straight first answer: what looks worth automating, and what doesn’t.

If it looks like we can genuinely help, the next step is the AI Operations Day: one working day inside the business, followed by a written Opportunity Map. It shows what is hurting, what should stay human, and the best one or two jobs to prove first. That part comes later, and only if it makes sense for you.

Tell us what is slowing you down

Free to ask. No obligation. Ross replies personally within one working day.