Industries · Property Management - AI systems for landlords and property businesses
Assist IQ builds automated operating systems for property investors, private landlords and commercial property owners: expense management that runs itself, zero-touch compliance reminders that chase gas certificates and insurance renewals until they are done, and records that file themselves. It is the system we built for our own property business, PCMG Property, offered as a product.
The problem - Property is paper with buildings attached.
Nobody buys a property to spend Sunday evenings on it. Yet every property adds its own stack: certificates, renewals, receipts, reminders. Multiply by a portfolio and the “passive” income has a part-time job hiding inside it.
- Deadlines with asymmetric consequences. A gas safety certificate is a small piece of admin right up until it lapses, and then it is a serious legal problem. Insurance renewals, electrical checks, licence dates: forgetting is cheap to prevent and expensive to discover.
- Expenses everywhere except one place. Receipts in a coat pocket, invoices in three inboxes, a spreadsheet that was accurate in March. Every year-end costs days of reconstruction that a system should have been doing all along.
- The memory tax. The whole operation runs on someone remembering: which property, which contractor, which date, which document. That works with two properties. It quietly stops working with five, and nobody sends a notification when it does.
The fix - A system that does the remembering, the chasing and the filing.
Not another property app you have to feed. An operating layer built around your portfolio that runs the admin on its own, with AI employees and agents doing the work and you approving what matters.
- Zero-touch compliance reminders. Gas certificates, electrical checks, insurance renewals: the system knows every date, chases the contractor or broker as the deadline approaches, and keeps chasing until the new document is in. Silence is treated as an alarm, never as an assumption.
- Expense management, automated. Receipts and invoices captured as they arrive, coded to the right property, filed and reconciled. Year-end becomes an export, not an archaeology project.
- Documents that file themselves. Certificates, tenancy documents and correspondence land in the right place against the right property, named consistently, findable in seconds. No filing day required, because there is no filing pile.
- One live picture of the portfolio. What is due, what is chased, what is outstanding, what was spent: one place, always current. Ask the question in plain English and get the answer with the document behind it.
Proof, on our own portfolioPCMG Property runs on this system today.
We built PCMG Property, our own property business, a fully automated system for expense management and zero-touch compliance: insurance chased, gas certificates chased, expenses captured and filed, nothing waiting on a human remembering. It was the build that convinced us this should be a product.
People say property is passive income. It only actually is once everything is automated and systemised. That line is on this page because we lived it, not because it sells well.
The product - BuildingOS: this system, as a product.
What we built for our own portfolio is now what we install for landlords and property businesses. BuildingOS is the property version of BusinessOS, our business operating system: same engine, pointed at properties, certificates and expenses.
- One source of truth. Every property, document, deadline and expense in one system of record, instead of spread across inboxes, folders and heads.
- An agent you can ask. “When is the gas cert due at the flat?” “What did we spend on repairs this year?” Plain English in, answer out, source document attached.
- Managed, not handed over. We build it and we run it. The chasing keeps chasing, the filing keeps filing, and the system gets better every month, without you maintaining anything.
Questions landlords and property owners ask us.
Usually asked in the evening, next to a pile of receipts. Straight answers below.
Can compliance reminders really be zero-touch?
Yes, if the system is designed to distrust silence. Ours tracks every certificate and renewal date, chases the contractor or broker automatically as deadlines approach, and keeps chasing until the new document is filed. You only hear about it when something needs a decision. The dangerous version is a calendar reminder a busy human can dismiss. This is the opposite of that.
I only have a few properties. Is this overkill?
The consequences of a lapsed certificate do not scale down with portfolio size: one property with an expired gas safety record is still a serious problem. What changes with a small portfolio is the build scope, which is why nothing here has a fixed price. Start with the free fit call. If a full onsite day would be disproportionate for the number of properties you hold, we will say so on that call rather than sell you one.
Does this replace my letting agent or factor?
No. Agents and factors do the people work: tenants, viewings, tradespeople on site. This system runs the record layer that usually falls to you anyway: expenses, certificates, renewals, documents and the chasing in between. If you use an agent, the system holds them to their dates too, because a chase that includes your agent is still a chase.
What is BuildingOS?
BuildingOS is the property version of BusinessOS, our business operating system: one operating layer across your portfolio, with a source of truth for every property, an AI agent you can ask questions of, automated expense management and zero-touch compliance chasing. Same engine as BusinessOS, framed for property. It is the productised version of the system running PCMG Property today.
What does it cost?
The only price we publish is the AI Operations Day at £750 per day: one working day inside the operation, watching how the portfolio actually runs, followed by a written Opportunity Map within five working days. Pilots, builds and multi-site engagements are scoped to the work and priced in writing before anything starts, and the full fee is credited against a qualifying pilot or build within 60 days. Every engagement begins with a free fit call, and if a full onsite day would be disproportionate for a small portfolio, we will tell you on that call.
Start with a free enquiry
Not a discovery call. Not a pitch with a calendar link. Five questions about how your business actually runs, and it costs nothing. Ross reads every enquiry himself and replies within one working day with a straight first answer: what looks worth automating, and what doesn’t.
If it looks like we can genuinely help, the next step is the AI Operations Day: one working day inside the business, followed by a written Opportunity Map. It shows what is hurting, what should stay human, and the best one or two jobs to prove first. That part comes later, and only if it makes sense for you.
Free to ask. No obligation. Ross replies personally within one working day.